FAQs
Who is entitled to make a Windrush Scheme application?
Anyone whose life has been affected because they, or someone close to them, could not prove their lawful status in the United Kingdom (UK).
When is the deadline to submit a Windrush Scheme application?
There is NO current deadline to submit an application to the home office.
How much does it cost to submit an application?
There is no charge to submit a Windrush Scheme or Windrush Compensation Scheme application.
Will the Home Office pass on my details to the immigration department?
The Home Office has stated that NO information submitted will be shared with the Immigration enforcement department.
What issues can I make a compensation claim for?
· Applications, fees and legal costs
· Detention, deportation, removal and return
· Employment
· Child Benefit, Child Tax Credit or Working Tax Credit
· Benefits
· Housing
· Health
· Education
· Banking
· Driving licence
· Homelessness
· Impact on life
· Discretionary (This category is for those who have experienced financial loss that is not covered by another category and is included in the scheme)
Can I get assistance in completing the forms?
Yes, a list of Windrush Surgeries is available here you may also contact your local citizens advice bureau for assistance.
How can I find out if I’m eligible for Compensation?
A non-exhaustive list of eligibility criteria is outlined in section 1 of the claim form. For more help on eligibility call the free helpline number 0800 678 1925.
Why are there two different compensation claim forms?
The Primary Claimant Claim Form is for those whose personal UK status has been the subject of claim. The Close Family Claim Form is for those who are claiming compensation for effects caused to their lives by a close family members personal UK status
How much compensation will I get?
Your compensation will depend on your specific circumstances. The compensation amount is unlimited.
What if I’m not eligible for stay or compensation?
The Windrush Help Team will redirect you to where you may be able to get other types of assistance for citizenship.
What are the Windrush Help Teams opening times?
The freephone help line is open 9am – 5pm Monday to Friday
What if I can’t find my documents?
The Windrush Help Team are able to assist applicants to apply for confirmatory documentation.
What if I need help to complete the form?
The Windrush Help Team can refer you to the Claimant Assistance Service, who will contact you to help you complete your application.
Can I make a joint claim?
No. Each claimant must use a single, separate form for each claim.
Can I apply for both status and compensation?
Yes. All applicants can apply for any and all schemes for which they are eligible.
Can I make a claim for a deceased person?
If you are representing the estate of someone who would have been eligible for compensation, you should use the Deceased Estates Form.
Can I be deported if I fail to meet the eligibility criteria?
The Home Office has stated that NO information submitted will be shared with the Immigration enforcement department.
How long does the whole process take?
The length of the process depends on the availability and speed of access to confirmatory evidence for each application. The Home Office will attempt to process your application quickly as possible.
Can I make a claim if I am not resident in the UK?
Yes, as long as you fulfil all the eligibility criteria listed.
Can I nominate a representative to complete my application on my behalf?
Yes. If you lack the capacity to complete the form yourself, you can delegate your power of attorney to a competent person in the prescribed manner stipulated in the application guidance.
Can I apply for a child?
Yes. If you are making a claim on behalf of a claimant who is under the age of 18, you should provide documents to prove you have parental responsibility.
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